At Hibaje, we believe gaming should always be fun — never stressful, never harmful. This page covers everything you need to know about playing responsibly on Hibaje, including the tools we provide to help you stay in control, how to spot warning signs early, and what to do if you ever feel gaming is becoming a problem.
Six ways Hibaje actively supports responsible gaming for every player in Bangladesh.
Hibaje verifies the age of every player during registration. No one under 18 is permitted to open an account or play any game on the platform. Additional age checks may be requested at any time if our systems flag a concern.
You can set a daily, weekly, or monthly deposit limit on your Hibaje account at any time. Once set, the limit takes effect immediately. Increasing a limit requires a 7-day cooling-off period — decreasing it is instant.
Hibaje can send you a reminder after you have been playing for a set period of time — 30 minutes, 1 hour, or 2 hours. These pop-up alerts show your session duration and net result so you can make an informed decision about whether to continue.
If you need a break from gaming, Hibaje offers temporary self-exclusion for periods of 1 week, 1 month, 3 months, or 6 months. Permanent self-exclusion is also available. During exclusion, your account is fully locked and cannot be reopened early.
Reality checks are periodic on-screen notifications that show you how long you have been playing and how much you have won or lost in the current session. These are designed to keep you grounded in reality and prevent the kind of "time blindness" that can happen during extended gaming sessions.
Hibaje has a trained support team available 24/7 to help any player who has concerns about their gaming behaviour. All conversations are handled with complete confidentiality. You can reach us via live chat or email at any time — no judgment, just help.
Every tool below is free to use and available directly from your Hibaje account settings.
Cap how much you can deposit per day, week, or month. Reductions apply instantly; increases take 7 days to activate.
Set a maximum amount you are comfortable losing over a given period. Once reached, your account is paused for the remainder of that period.
Limit how long you can play in a single session. When the limit is reached, you are automatically logged out of your Hibaje account.
Take a short break of 24 hours, 48 hours, or 7 days. Your account is suspended for the chosen period and cannot be reactivated early.
Exclude yourself from Hibaje for 1 month, 3 months, 6 months, or permanently. Contact support to activate this option immediately.
Receive on-screen notifications every 30, 60, or 120 minutes showing your session time and net gaming result.
Review your full deposit, withdrawal, and gaming history at any time from your Hibaje account dashboard — full transparency, always.
You can close your Hibaje account permanently at any time. All pending withdrawals will be processed before closure is finalised.
Answer honestly. This is just for you — nothing is recorded or sent to Hibaje. Tick any statements that apply to your gaming behaviour.
I have spent more money on gaming than I originally planned to.
I have borrowed money or sold something to fund my gaming.
I feel restless or irritable when I try to cut down or stop gaming.
I have lied to family or friends about how much time or money I spend on gaming.
I have missed work, study, or important commitments because of gaming.
I chase losses — I keep playing to try to win back money I have lost.
Gaming has caused arguments or tension in my relationships.
I think about gaming a lot even when I am not playing.
Hibaje is an online gaming platform built for entertainment. Every game on Hibaje — from Super Keno and Fortune Tiger to Fishing and Monkey King — is designed to be fun. The moment gaming stops being fun and starts feeling like an obligation, a way to escape problems, or a source of financial stress, it has crossed a line that Hibaje takes very seriously.
Responsible gaming at Hibaje means playing within your means, setting limits before you start, and treating any winnings as a bonus rather than an expectation. The house always has a mathematical edge over time — that is the nature of casino gaming. Hibaje is transparent about this, and we encourage every player in Bangladesh to approach gaming with that understanding firmly in mind.
A simple rule that works for many Hibaje players: decide your budget before you open the app, treat it as the cost of entertainment — like a cinema ticket — and stop when it is gone. Never chase losses.
Problem gambling does not always look dramatic. It often starts small — spending a little more than planned, playing a little longer than intended, or feeling a little more anxious about results than you should. Knowing the warning signs early gives you the best chance of addressing them before they become serious.
Common warning signs of problem gambling include:
If you recognise any of these patterns in yourself, please do not ignore them. Hibaje's responsible gaming tools are here to help, and our support team is available 24/7 to talk through your options without any judgment.
Chasing losses is one of the most dangerous patterns in gambling. The belief that a win is "due" after a losing streak is a cognitive bias — each game result on Hibaje is independent and random. No amount of continued play changes the odds of the next result.
All of Hibaje's responsible gaming tools are available free of charge from your account settings. You do not need to contact support to activate deposit limits, loss limits, session time limits, or reality check alerts — you can set these yourself in a few taps from the Hibaje app or website.
For cool-off periods and self-exclusion, we recommend contacting the Hibaje support team directly via live chat so we can activate the restriction immediately and confirm it is in place. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period — this is intentional, to protect you.
When setting deposit limits, we suggest starting with a weekly limit that reflects what you would genuinely be comfortable spending on entertainment — not what you hope to win back. A realistic budget set in advance is far more effective than trying to exercise willpower in the moment.
If you are unsure what limits to set, the Hibaje support team can walk you through the options and help you choose settings that match your situation. There is no pressure and no judgment — this is a normal part of responsible gaming on Hibaje.
Hibaje is strictly an adults-only platform. Players must be 18 years of age or older to register and play. Age verification is carried out during the registration process, and Hibaje reserves the right to request additional proof of age at any time.
If you share a device with younger family members, we strongly recommend the following steps to prevent underage access to Hibaje:
If you suspect that a minor has accessed a Hibaje account, contact our support team immediately at [email protected]. We will investigate and take appropriate action as quickly as possible.
Self-exclusion is the most powerful responsible gaming tool available on Hibaje. When you self-exclude, your account is fully suspended for the chosen period. You will not be able to log in, deposit, or play any games on Hibaje during the exclusion period. Any active bonuses are forfeited, and pending withdrawals are processed normally.
Hibaje offers the following self-exclusion periods:
To request self-exclusion, contact the Hibaje support team via live chat or email. Your request will be processed within 24 hours. During a self-exclusion period, Hibaje will not send you any promotional emails or bonus offers.
Self-exclusion periods cannot be shortened or reversed once activated. This is a deliberate design choice — it ensures the tool is genuinely effective when you need it most. Please choose your exclusion period carefully.
Hibaje's responsible gaming tools are a strong first line of support, but we recognise that some players may need professional help beyond what a gaming platform can provide. If you or someone you know is struggling with problem gambling, please reach out to a qualified support service.
Speaking to a trusted family member, friend, or community leader is also a valid and important step. Problem gambling thrives in secrecy — talking openly about it is often the most important thing a person can do. You are not alone, and there is no shame in asking for help.
The Hibaje support team can also provide guidance and a listening ear at any time. Contact us at [email protected] or via live chat — available 24 hours a day, 7 days a week.
Remember: seeking help is a sign of strength, not weakness. Hibaje is proud to support every player who takes the step of reaching out — whether that means setting a deposit limit, taking a break, or talking to someone about a problem.
Hibaje is built for players who want great games and a platform they can trust. Register today, set your limits from day one, and enjoy everything Hibaje has to offer — responsibly.