🔒 Privacy

Hibaje Privacy Policy

Your privacy matters to us. This page explains exactly what personal data Hibaje collects from players in Bangladesh, how we use it, how we protect it, and what rights you have over your own information. We keep it plain and honest — no legal jargon designed to confuse.

Last Updated: January 2025

Your Privacy at Hibaje

Six things every Hibaje player in Bangladesh should know about how we handle their data.

SSL Encryption on Every Page

Every page on Hibaje is served over HTTPS with SSL encryption. Any data you send to us — including your registration details and payment information — is encrypted in transit and cannot be intercepted by third parties.

We Never Sell Your Data

Hibaje does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data stays within the Hibaje platform and is used only for the purposes described in this Privacy Policy.

Payment Details Stay Private

Hibaje does not store your bKash, Nagad, or Rocket account credentials on our servers. All payment transactions are processed directly through your mobile banking provider's secure infrastructure. We only retain transaction reference numbers.

Minimal Data Collection

Hibaje only collects the data we genuinely need to operate your account, process payments, and keep the platform secure. We don't ask for information we don't need, and we don't hold onto data longer than necessary.

You Control Your Data

You have the right to access, correct, or request deletion of your personal data at any time. Contact the Hibaje support team and we will process your request within 30 days. Account closure requests include full data handling options.

Transparent Cookie Use

Hibaje uses cookies to keep you logged in, remember your preferences, and understand how players use the platform so we can improve it. We don't use cookies to track you across other websites or serve you ads on third-party platforms.

1 Introduction

This Privacy Policy explains how Hibaje ("we", "us", "our", "the Platform") collects, uses, stores, and protects the personal data of players who use the Hibaje website at hibaje.pro and the Hibaje mobile application. It applies to all players based in Bangladesh and anywhere else Hibaje operates.

By registering a Hibaje account or using any part of the Hibaje platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your data as described here. If you do not agree with this policy, please do not use Hibaje.

This Privacy Policy should be read alongside the Hibaje Terms and Conditions and Responsible Gaming policy. Together, these documents form the full agreement between you and Hibaje regarding your use of the platform.

We update this Privacy Policy from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of Hibaje after any update means you accept the revised policy.

2 Data We Collect

Hibaje collects personal data in two ways: information you provide directly when registering or using the platform, and information collected automatically as you use Hibaje. Here is a breakdown of what we collect and why.

Data Type Examples Why We Collect It
Identity Data Full name, date of birth, national ID number Age verification, KYC compliance, fraud prevention
Contact Data Mobile number, email address Account communication, support, withdrawal verification
Payment Data bKash/Nagad/Rocket number, transaction reference IDs Processing deposits and withdrawals
Technical Data IP address, device type, browser, operating system Security monitoring, fraud detection, platform optimisation
Usage Data Games played, session duration, bet history Responsible gaming monitoring, account management
Cookie Data Session tokens, preference settings Keeping you logged in, improving your experience

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless it is directly relevant to a responsible gaming request you have made.

3 How We Use Your Data

Hibaje uses the personal data we collect for specific, legitimate purposes. We do not use your data for anything beyond what is described below. Every use of your data has a clear reason behind it — we are not collecting information just to have it.

  • Account management — to create, maintain, and secure your Hibaje account, including verifying your identity and age.
  • Payment processing — to handle deposits and withdrawals via bKash, Nagad, and Rocket accurately and securely.
  • Customer support — to respond to your queries, complaints, and requests through live chat and email.
  • Fraud prevention and security — to detect and prevent fraudulent activity, money laundering, and unauthorised account access.
  • Responsible gaming — to monitor gameplay patterns and intervene where there are signs of problem gambling behaviour.
  • Platform improvement — to understand how players use Hibaje so we can fix issues and improve the overall experience.
  • Legal compliance — to meet our obligations under applicable laws and regulations, including anti-money laundering requirements.
  • Promotions and bonuses — to manage bonus eligibility, track wagering requirements, and communicate relevant offers to your account.

Hibaje does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. If your account is flagged by our systems, a member of the Hibaje team will review the case before any action is taken.

4 Data Sharing

Hibaje does not sell your personal data to any third party. We do not share your information with advertisers, data brokers, or marketing companies. However, there are limited circumstances in which Hibaje may share your data with trusted third parties, and we want to be transparent about those situations.

  • Payment providers — we share the minimum necessary information with bKash, Nagad, and Rocket to process your transactions. These providers have their own privacy policies and security standards.
  • Identity verification services — during KYC checks, your identity documents may be processed by a third-party verification service operating under strict data protection agreements with Hibaje.
  • Legal and regulatory authorities — if required by law, court order, or regulatory authority, Hibaje may be obligated to disclose certain player data. We will only do so to the extent legally required.
  • Fraud prevention agencies — in cases of suspected fraud or money laundering, Hibaje may share relevant data with fraud prevention organisations to protect the platform and its players.
  • Technology service providers — companies that help us operate the Hibaje platform (such as hosting providers and analytics tools) may process data on our behalf under strict contractual data protection obligations.

In all cases where data is shared with third parties, Hibaje ensures that appropriate data protection agreements are in place and that your data is handled with the same level of care we apply internally.

5 Data Storage and Security

Hibaje stores player data on secure servers protected by industry-standard security measures. All data transmitted between your device and the Hibaje platform is encrypted using SSL/TLS technology. Access to player data within Hibaje is restricted to authorised personnel only, on a strict need-to-know basis.

We implement the following security measures to protect your Hibaje account and personal data:

  • SSL/TLS encryption on all pages and data transmissions
  • Encrypted storage of passwords — Hibaje never stores passwords in plain text
  • Two-factor authentication options for account login
  • Automated monitoring for suspicious login attempts and unusual account activity
  • Regular security audits and vulnerability assessments of the Hibaje platform
  • Strict internal access controls limiting who can view player data

While Hibaje takes every reasonable precaution to protect your data, no online platform can guarantee 100% security. If you suspect your Hibaje account has been compromised, contact our support team immediately and change your password.

Never share your Hibaje login credentials with anyone. Hibaje support staff will never ask for your password via any channel — not live chat, not email, not phone.

6 Cookies

Hibaje uses cookies — small text files stored on your device — to make the platform work properly and to improve your experience. Cookies allow Hibaje to remember that you are logged in, recall your preferences, and understand how players navigate the site so we can make it better.

Cookie Type Purpose Duration
Essential Cookies Keep you logged in, maintain your session, enable core platform functions Session / up to 30 days
Preference Cookies Remember your language, display settings, and game preferences Up to 12 months
Analytics Cookies Understand how players use Hibaje so we can improve the platform Up to 12 months
Security Cookies Detect and prevent fraudulent activity and unauthorised access Session

Hibaje does not use advertising cookies or tracking cookies that follow you across other websites. You can manage cookie settings through your browser. Note that disabling essential cookies may affect the functionality of your Hibaje account — for example, you may need to log in more frequently.

7 Your Rights

As a Hibaje player, you have the following rights regarding your personal data. To exercise any of these rights, contact the Hibaje support team via live chat or email at [email protected]. We will respond to all data rights requests within 30 days.

  • Right to access — you can request a copy of all personal data Hibaje holds about you at any time.
  • Right to correction — if any of your personal data held by Hibaje is inaccurate or out of date, you can ask us to correct it.
  • Right to deletion — you can request that Hibaje delete your personal data. Note that some data may need to be retained for legal compliance reasons even after account closure.
  • Right to restrict processing — you can ask Hibaje to limit how we use your data in certain circumstances, for example while a dispute is being investigated.
  • Right to data portability — you can request your personal data in a structured, machine-readable format so you can transfer it to another service if you wish.
  • Right to object — you can object to Hibaje processing your data for certain purposes, including direct marketing communications.

Exercising your data rights will not affect your ability to use Hibaje, except in cases where the data in question is essential for operating your account — in which case we will explain the implications before proceeding.

8 Children's Privacy

Hibaje is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is carried out during the registration process, and Hibaje reserves the right to request additional proof of age at any time.

If Hibaje discovers that a player is under 18, the account will be closed immediately, all funds will be returned to the deposit source, and any personal data collected will be deleted from our systems as quickly as possible. If you believe a minor has registered on Hibaje, please contact us immediately at [email protected].

9 Data Retention

Hibaje retains your personal data for as long as your account is active and for a period after account closure as required by applicable laws and regulations. The specific retention periods depend on the type of data and the legal basis for holding it.

  • Account data — retained for the duration of your account and for up to 5 years after closure for legal compliance purposes.
  • Transaction records — retained for up to 7 years to comply with anti-money laundering regulations.
  • Support communications — retained for up to 3 years to assist with dispute resolution and service improvement.
  • Technical and usage data — retained for up to 12 months in identifiable form, then anonymised for analytics purposes.
  • Cookie data — retained as described in the Cookies section above.

Once the applicable retention period has passed, Hibaje will securely delete or anonymise your personal data so that it can no longer be linked back to you.

10 Changes to This Policy

Hibaje may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page. For significant changes, we may also notify you directly via the contact details registered to your Hibaje account.

We encourage you to review this Privacy Policy periodically so you are always aware of how Hibaje handles your personal data. Continued use of the Hibaje platform after any update to this policy constitutes your acceptance of the revised terms.

11 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how Hibaje handles your personal data, please get in touch with our support team. We take all privacy enquiries seriously and aim to respond within 24 hours.

For data rights requests specifically — such as access, correction, or deletion requests — please email us with the subject line "Data Rights Request" and include your registered mobile number so we can locate your account quickly. We will confirm receipt within 48 hours and complete the request within 30 days.

Your Data Is Safe — Start Playing on Hibaje

Now you know exactly how Hibaje protects your privacy. Register your free account today, deposit via bKash or Nagad, and claim your 100% welcome bonus up to ৳10,000. Fast payouts, fair games, and your data always protected.