Hibaje FAQ — Your Questions, Answered

Go to hibaje.pro/register and fill in your mobile number, a password, and your full name. You will receive a one-time OTP on your phone — enter it to verify your number and your account is ready. The whole process takes under two minutes. You must be 18 or older to register.

Yes, creating a Hibaje account is completely free. There are no registration fees, no monthly charges, and no hidden costs. You only spend money when you choose to make a deposit and play games.

No. Each player is allowed one account only. Creating multiple accounts is a violation of Hibaje's terms and conditions and may result in all accounts being suspended and balances forfeited. If you have forgotten your login details, use the password reset option on the login page instead of creating a new account.

Visit the login page and tap "Forgot Password". Enter the mobile number linked to your account and you will receive an OTP. Use the OTP to verify your identity and then set a new password. If you no longer have access to your registered mobile number, contact the 24/7 live support team for assistance.

Basic verification is completed during registration via OTP. For higher withdrawal limits, Hibaje may ask you to submit a copy of your National ID card. This is a standard KYC process to protect your account and comply with platform security requirements. Verification is usually completed within a few hours.

Hibaje accepts deposits via bKash, Nagad, and Rocket — the three most widely used mobile financial services in Bangladesh. All transactions are processed in Bangladeshi Taka (BDT). No bank account or credit card is required to deposit or withdraw.

The minimum deposit on Hibaje is ৳200. This low minimum means you can start playing with a small amount and get comfortable with the platform before committing more. There is no maximum deposit limit for standard accounts.

Deposits via bKash, Nagad, and Rocket are credited to your Hibaje account instantly in most cases — usually within 30 seconds to two minutes of completing the payment. If your balance has not updated after five minutes, take a screenshot of your payment confirmation and contact live support.

Hibaje does not charge any fees on deposits. The amount you send is the amount credited to your account. Your mobile financial service provider (bKash, Nagad, or Rocket) may apply their own standard transaction charges — check with your provider if you are unsure.

First, wait five minutes and refresh your account balance. If it still has not updated, take a screenshot of your bKash or Nagad transaction confirmation showing the transaction ID, amount, and time. Send this to the Hibaje live support team via chat. The team will manually verify and credit your account, usually within 30 minutes.

Log in to your Hibaje account, go to the Cashier section, and select Withdraw. Choose bKash or Nagad, enter your wallet number and the amount you want to withdraw, then confirm. The funds will be sent directly to your mobile wallet, usually within 15 to 30 minutes.

The minimum withdrawal amount on Hibaje is ৳500. There is no maximum withdrawal limit for verified accounts. If your account is not yet fully verified, a lower daily withdrawal cap may apply until verification is complete.

Most Hibaje withdrawals are processed within 15 to 30 minutes. During peak hours or if additional verification is required, it may take up to two hours. Withdrawals are processed seven days a week including public holidays. If your withdrawal has not arrived after two hours, contact live support with your withdrawal reference number.

Hibaje does not charge any fees on withdrawals. The full amount you request is sent to your bKash or Nagad wallet. Your mobile financial service provider may apply their own incoming transfer charges — this is outside Hibaje's control.

Withdrawals can be rejected for a few reasons: your account is not fully verified, you have an active bonus with pending wagering requirements, the wallet number you entered does not match your registered details, or your balance is below the minimum withdrawal amount. Check your account status and bonus terms, then try again. If the issue persists, contact live support.

New Hibaje players receive a 100% match bonus on their first deposit, up to ৳10,000. So if you deposit ৳5,000, your account is credited with an extra ৳5,000 in bonus funds — giving you ৳10,000 to play with. The welcome bonus is available to all new registered players who make their first deposit within 7 days of registration.

Bonus funds come with wagering requirements — you need to wager the bonus amount a set number of times before you can withdraw bonus-derived winnings. The exact wagering requirement is displayed in the bonus terms when you claim any offer. Always read the bonus terms before accepting a promotion so you know exactly what is required.

Yes. Hibaje bonuses — including the welcome bonus, reload bonuses, and daily login rewards — can be used across all games in the library. There are no game-specific restrictions. You can play Super Keno, Fortune Tiger, God Fish Slicing, Wheel, Fishing, or Monkey King with your bonus funds.

Yes. Hibaje runs regular promotions including weekly reload bonuses, daily login rewards, referral bonuses for inviting friends, and seasonal festival offers. App users receive push notifications when new promotions go live. Check the promotions section in your account regularly so you never miss an offer.

Most bonuses on Hibaje are credited automatically when you meet the qualifying conditions — for example, the welcome bonus is added automatically after your first deposit. Some promotions require you to enter a promo code during deposit. The bonus terms for each offer will clearly state how to claim it.

Hibaje currently offers six main game titles: Super Keno, God Fish Slicing, Fortune Tiger, Wheel, Fishing, and Monkey King. New games are added regularly — app users receive a notification whenever a new title launches. Visit the Game page for the full library.

Yes. All Hibaje games use certified random number generators (RNG) to ensure every outcome is completely random and cannot be predicted or manipulated. The RTP (return to player) percentage for each game is displayed in the game information panel — tap the info icon before you start playing to check.

Minimum bet amounts vary by game. Most Hibaje games allow bets starting from as low as ৳5 to ৳10 per round, making them accessible for players with any budget. Maximum bet limits are also displayed in each game's settings panel before you start playing.

Yes. All Hibaje games are fully playable in the mobile browser on iPhone and iPad — just open hibaje.pro in Safari or Chrome. The mobile site is optimised for iOS. A dedicated iOS app is in development. Android users can download the free Hibaje APK for a faster, smoother experience.

Visit the Download page on hibaje.pro from your Android phone. Tap the download button to get the free APK file. Before installing, go to your phone's Settings, open Security or Privacy, and enable "Install from unknown sources". Then open the downloaded APK file and follow the on-screen instructions. Installation takes under a minute.

Yes, the Hibaje Android app is completely free to download and install. There are no download fees, subscription charges, or in-app purchase requirements. The app is a direct APK download from the Hibaje website — you do not need to go through the Google Play Store.

The Hibaje app works on any Android device running Android 5.0 (Lollipop) or higher. This covers the vast majority of smartphones currently in use across Bangladesh, including budget devices. The app is optimised to run smoothly even on phones with limited RAM and slower processors.

The Hibaje app is designed to be data-efficient. Most games use between 2 MB and 5 MB of data per session. The app also caches game assets after the first load, so subsequent sessions use even less data. It works well on 3G connections, though a 4G or Wi-Fi connection will give you the smoothest experience.

When a new version of the Hibaje app is available, you will receive a push notification prompting you to update. Tap the notification, which will take you to the Download page, and download the latest APK. Install it over your existing app — your account data and balance are not affected by updates.